Privacy Policy
Cookie and Privacy Policy
When you visit our website, information about you is collected to personalize and enhance the content, as well as to improve the relevance of ads displayed on the site. If you do not wish to have information collected, you should delete your cookies and refrain from further use of the website. Below, we explain what information is collected, its purpose, and which third parties may have access to it.
Cookies
Our website uses “cookies,” which are text files stored on your computer, mobile device, or similar, designed to recognize you, remember settings, perform analytics, and target ads. Cookies do not contain harmful code, such as viruses.
If you delete or block cookies, advertisements may be less relevant to you and appear more frequently. Additionally, some website functionality may not work optimally, and certain content may be inaccessible.
General Information
Personal data refers to any information that can be linked to you. When you use our website, we collect and process a range of such information. This occurs, for example, when you access content, sign up for our newsletter, participate in surveys or contests, register as a user or subscriber, use our services, or make purchases via the website.
Typically, we collect and process the following types of information: a unique ID, technical information about your device, IP address, geographic location, and pages you click on (your interests). If you explicitly consent and provide the information yourself, we also process: name, phone number, email, address, and payment details. This typically happens when you create a login or make a purchase.
Security
We have implemented technical and organizational measures to prevent your data from being accidentally or unlawfully deleted, disclosed, lost, degraded, accessed by unauthorized persons, misused, or otherwise processed in violation of the law.
Disclosure of Information
Your personal information will not be disclosed to third parties without your permission. However, in certain circumstances and in accordance with the law, it may be necessary to disclose information to legal authorities. For example, information may be disclosed to the police in cases of suspected credit card fraud.
Access and Complaints
You have the right to know what personal information we process about you. You may also object to the use of this information at any time. You can also withdraw your consent to our processing of your personal information. If any of the information we hold about you is incorrect, you have the right to have it corrected or deleted. To exercise these rights, please contact us at reclaimcomfort@gmail.com. If you wish to file a complaint about our processing of your personal information, you may also contact the Data Protection Agency.
Currency Conversion
By using our website, you (the visitor) agree to allow third parties to process your IP address to determine your location for currency conversion purposes. You also agree to have this currency saved in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). This enables the selected currency to remain consistent as you browse our website so that prices can be converted to your local currency.
Email and SMS Marketing
If you sign up for our newsletter via email and/or SMS, we use the data necessary for this purpose, or that you have provided separately, to send you our email newsletters and SMS marketing messages. You may unsubscribe from email newsletters and SMS marketing at any time, either by contacting us through the contact options provided above or via a link included for this purpose in each email and SMS. Upon unsubscribing, we delete your email address and phone number, unless you expressly consent to further use of your data, or if we are legally permitted to retain it for other purposes, which we will inform you about in this statement.